Privacy Policy

Last Updated: June 1, 2026

Red Room Society ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase tickets, attend our events, or subscribe to our communications.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Mobile phone number

  • Billing information (processed through third-party providers)

  • Event registration information

  • Website usage information

  • Communications and inquiries submitted through our website

How We Use Your Information

We use the information we collect to:

  • Provide event information and updates

  • Process ticket purchases

  • Send event reminders

  • Deliver SMS and email communications

  • Respond to inquiries

  • Improve our website and services

  • Notify you of upcoming events, promotions, and special offers

SMS Messaging Privacy

By opting into SMS communications from Red Room Society, you agree to receive recurring automated marketing and informational text messages regarding:

  • Upcoming events

  • Ticket releases

  • Lineup announcements

  • VIP experiences

  • Event reminders

  • Promotions and special offers

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

This is the language carriers specifically look for during SMS compliance reviews.

How We Share Information

We may share information with trusted service providers who assist in operating our business, including:

  • Ticketing providers

  • Payment processors

  • Email service providers

  • SMS messaging providers

  • Website hosting providers

These providers are only authorized to use information as necessary to provide services on our behalf.

We do not sell, rent, or trade your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites, including ticketing providers and social media platforms.

We are not responsible for the privacy practices or content of those third-party websites.

Your Rights

You may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information where applicable

  • Unsubscribe from marketing communications

To stop receiving SMS messages, reply STOP at any time.

To stop receiving marketing emails, use the unsubscribe link included in our emails.

Children's Privacy

Our services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact us through our website:

https://www.theredroomsociety.com